The company's objective is to fully satisfy customers' requirements and expectations by manufacturing "Tailor-made" valves.
Key aspects in the Quality Policy of the company are as follows:
- Satisfy the customer
- Comply with the applicable requirements
- Continuously improve all processes applied within the organization and their effectiveness
- Meeting the needs of stakeholders
- Strengthen its image as a reliable company and partner
- Ensure the necessary resources
The implementation of key aspects of the quality policy is based on:
- Improvement of the management system for quality and guaranteeing its compliance with the requirements of ISO 9001 and API Q1
- Leadership: the management is committed to actively engaging, guiding and supporting all people so that contribute to the effectiveness of the system .
- Definition of specific and measurable quality objectives for each process
- Maintenance of personal competence level through certification, training and growth of professional competencies (skills)
- Proper planning of product realization to ensure the required quality and delivery performance
- Proper determination and review of all customer requirements
- Proper determination and review of all the other requirements, including legal
- Proper internal communication process to adequately support the management of all aspects of quality
- Maintain a technological upgrading of manufacturing plants
- Monitor and continuously measure processes / products / services
The Orion management commitment is also assign 100% of process owners in the organization the definition of specific quality objectives as follows:
- On an annual basis (minimum)
- Through documented strategic plan
- Related to each specific process implemented by Orion
- Measurable
- Reviewed and approved by management
Management's commitment also includes:
- Periodic execution of reviews
- Periodic review of the suitability of the quality policy and its understanding within the organization
- Communication of policy for quality throughout the organization and stakeholders
The top management of Orion are obliged to:
- strictly follow the quality policy by observing its principles
- take guided decisions to achieve the objectives
- maintain the Quality Management System
- pursue the improvement and increased efficiency
- operate in accordance with the approved Ethic Code and with principles of the Protocols Legislative Decree 231/01
